Tenants' Complaint Regarding Janitorial Services Was Too Vague

Tenants complained of a reduction in building-wide services. They said that the building super didn’t make needed repairs as requested and that landlord had refused to perform repairs in their apartment. They also complained about building accessibility issues. Among other things, the building side door walkway was reconstructed and made narrower. This made it hard to navigate a wheelchair through that doorway. The DRA ruled against tenants, who appealed and lost. Although tenants complained that superintendent services were reduced, there was no specific complaint of any reduction in janitorial services. The DRA also properly advised tenants to address any accessibility issues for disabled persons to the City of Yonkers.

Dorch: DHCR Adm. Rev. Docket No. DN910002RT (11/6/15) [2-pg. doc.]