Intercom System Working at Time of DHCR Inspection

Tenants complained of a reduction in building-wide services, claiming that the intercom system didn't work properly. The DRA ruled against tenants after an inspection showed the intercom system to be in working order. One tenant appealed. She claimed that the building's new intercom system, which utilized tenants' personal phone lines, wasn't an adequate substitute for the old system. She also claimed that the intercom didn't work in apartment 210. The DHCR ruled against tenant. Tenants never complained about whether the new intercom system was an adequate substitute, so this issue couldn't be raised in the appeal. And the tenant who filed the appeal lived in apartment 802, not apartment 210. Since tenant wasn't an authorized representative of the other tenant, she couldn't raise a claim about the other tenant's intercom.

Berres: DHCR Adm. Rev. Docket No. YL410011RT (9/23/11) [2-pg. doc.]