DECREASE IN BUILDING SERVICES

Unstaffed Security Counter in Building Lobby Was a Reduction in Services

February 26, 2018    

Tenant complained of a reduction in building-wide services based on insufficient security and janitorial services. The DRA ruled for tenant and reduced his rent. Landlord appealed and lost. Landlord claimed that the...

Failure to Provide Janitorial Service Wasn't a Minor Condition

December 18, 2017    

Rent-stabilized tenant complained of a reduction in building-wide services based on janitor service. Landlord answered that any conditions were corrected and that tenant had withdrawn his complaint. The DRA ruled for...

Removal of Window Security Gates Was a Reduction in Services

December 18, 2017    

Rent-stabilized tenant complained of a reduction in services. The DRA ruled for tenant and reduced his rent after finding that landlord had removed security gates from the apartment's front windows. Landlord...

Removal of Public Telephones in SRO Building Was Reduction in Services

October 30, 2017    

Tenants complained of a reduction in building-wide services, claiming that building-wide security was decreased because there was no 24/7 desk coverage, visitors were no longer screened, the desk clerk stayed in a...

DHCR Inspector Found That Intercom System Didn't Work

August 28, 2017    

Rent-stabilized tenants complained of a reduction in building-wide services based on a defective intercom system. The DRA ruled for tenants and reduced their rents. Landlord appealed and lost. Landlord claimed that...

Landlord Removed Intercom Connection to Concierge Desk

August 27, 2017    

Rent-stabilized tenant complained of a reduction in services based on decreased intercom service. The DRA ruled for tenant and reduced his rent. Landlord appealed and lost. While tenant's complaint concerned...

Landlord Modified Intercom System Without Seeking DHCR Approval

June 27, 2017    

Sixty-six tenants complained of a reduction in building-wide services. The DRA ruled for tenants and reduced their rents. Landlord appealed and lost. The DRA found that landlord didn't file an application for a...

Peeling Paint and Plaster and Cracks in Hallways Weren't Minor Conditions

May 30, 2017    

Tenant complained of a reduction in building-wide services. The DRA ruled for tenant and reduced his rent based on peeling paint conditions found in the building's common areas. Landlord appealed and lost....

Security Guard Service at Other Building in Complex Irrelevant to Finding of Reduced Service

April 28, 2017    

Tenants complained of a reduction in building-wide services. The DRA ruled for tenants and reduced their rents. Landlord later applied for rent restoration based on a restoration of services. The DRA ruled against...

Tenant Letters Withdrawing Building-Wide Service Complaint Were Invalid

April 28, 2017    

Tenants complained of a reduction in building-wide services. The DRA ruled for tenants and reduced their rents. Landlord appealed and lost. Landlord claimed that 23 out of 27 tenants who had signed the complaint had...

Names and Apartment Numbers Missing from Tenant Mailboxes

April 26, 2017    

Tenants complained of a reduction in building-wide services. The DRA ruled for tenants and reduced their rents. Among other things, the DRA found after inspection that the building’s vestibule door wasn’t...

Tenants Didn't Withdraw Building-Wide Service Complaint

April 26, 2017    
Tenants complained of a reduction in building-wide services due to defective intercoms, garbage accumulation in the building’s public areas, and a few other conditions. They also claimed that the building had...