Tenant's Service Reduction Complaint Dismissed After She Cancelled DHCR Inspection

Rent-stabilized tenant complained to the DHCR of a reduction in required services based on landlord's failure to enter her apartment information into a new intercom system. The DRA ruled against tenant after tenant canceled a scheduled DHCR inspection appointment. Tenant appealed and lost. Tenant admitted in her PAR that landlord had resolved the complaint by adding her information to the intercom system. But she argued that the DRA order failed to include the length of time she had been without service. Tenant didn't dispute that she'd cancelled the DHCR inspection appointment and said she didn't "care" that the inspection had been cancelled. If, prior to DHCR inspection, a landlord has restored services, there generally is no rent reduction order. And, there generally will be no rent reduction ordered where a tenant fails to provide reasonable access at the time arranged by the DHCR for an inspection. Tenant's complaint was properly dismissed.

Chang: DHCR Adm. Rev. Docket No. MR410003RT (8/22/24)[2-pg. document]