Tenant Can't Duplicate Front Door Keys

Tenant complained of a reduction in services based on landlord's failure to provide duplicate front door keys after changing the front door lock. The keys were of a special type that couldn't be duplicated simply by taking them to a locksmith. The DRA ruled against tenant. Tenant appealed and lost. The ability of tenants to duplicate the front door key wasn't a required service. And landlord had given each tenant two front door keys when the lock was changed. Landlord wasn't required to give tenant an unlimited number of building entry keys.

Raynor: DHCR Adm. Rev. Dckt. No. PL430056RT (2/14/03) [3-pg. doc.]