Temporary Service Disruption

On Dec. 1, tenant complained of decreased heat and hot water services. Landlord answered that a new hot water heater and new burners for the gas steam boiler were installed on Nov. 5 and 11. Landlord claimed that heat and hot water services had since resumed. On Dec. 30, tenant advised the DRA that service was restored. An inspection on Jan. 20 confirmed this. The DRA ruled against tenant, and dismissed her complaint. Tenant appealed, claiming she had no heat for six days and no hot water for seven days. The DHCR ruled against tenant. This was only a temporary service interruption caused by repairs to the heating system. Under these circumstances, tenant isn't entitled to a rent cut.

Saintrossy: DHCR Adm. Rev. Dckt. No. CB 210018-RT (1/14/94) [2-page document]