Rent Restoration Denied Despite Extermination Efforts

Tenant complained of a reduction in services based on mouse and roach infestation. The DRA ruled for tenant and reduced her rent. Landlord later sought rent restoration based on the restoration of services. The DRA ruled against landlord. Landlord appealed, claiming that it provided extermination services, but that tenant didn't sign up consistently and wasn't providing access to her apartment. The DHCR ruled against landlord. The DHCR's inspector found evidence of mice and roaches in tenant's apartment. And landlord's application to restore rent stated that tenant provided access and that all services were restored. Landlord submitted no proof that tenant didn't provide access for the exterminator.

1000 LLC: DHCR Adm. Rev. Docket No. WL610020RO (3/27/09) [2-pg. doc.]