New Lobby Security Camera System Not Working

Tenants complained of a reduction in building-wide services because the lobby security system wasn't working. The DRA ruled for tenants and reduced their rents. Landlord later applied for rent restoration, claiming that services had been restored. Tenant objected, claiming that the new system wasn't working. The DRA ruled against landlord. Landlord appealed, claiming that security cameras were installed at the building, which replaced the outdated monitor system that caused the rent reductions. Landlord said that the old system was based on radio frequency cameras that were no longer manufactured. The new cameras were placed throughout the building and were monitored daily by the security company and the building super.
The DHCR ruled against landlord. The DHCR inspection showed that there was no reception of the lobby surveillance camera in tenant's apartment through his television. The building super told the inspector that the feed from the old lobby camera used to be observable in tenants' apartments on TV Channel 6. Since there was no reception of any signal from the lobby camera in tenant's apartment, service hadn't been restored.

25/35 Hillside Assoc.: DHCR Adm. Rev. Docket No. WH410003RO (10/10/08) [2-pg. doc.]