Missing Decorative Shutters

Tenants complained of a reduction in building-wide services based on a number of claims. The DRA ruled against tenants, and they appealed. Among other things, tenants claimed that some window shutters were missing and/or defective. The DHCR ruled against tenants. Nonfunctional shutters, used solely for decorative purposes, were merely ''aesthetic.'' Landlord's failure to replace them didn't call for a finding of decreased services.

Bloon: DHCR Adm. Rev. Dckt. No. DF-130305-RT (4/5/95) [3-page document]