Landlord Reduced Doorman Service

Tenants complained of a reduction in building-wide services, claiming that landlord reduced the daytime doorman service. The DRA ruled for tenants and reduced their rents. Landlord appealed and lost. Landlord claimed that there was never a permanent daytime doorman, and that the primary duty of the building's lobby attendant was the general upkeep and maintenance of the lobby. But the 1984 building services registration listed a door/lobby attendant 24 hours per day. And when the DHCR inspected the building and asked the lobby attendant if he was the doorman, he told the inspector that it wasn't a doorman building. So the DRA properly decided that landlord had reduced required services.

736 West End Avenue: DHCR Adm. Rev. Docket No. YK410010RO (3/30/11) [2-pg. doc.]