Landlord Can Switch to Key-Card Entry System

Landlord asked the DHCR for permission to modify essential services by substituting an electronic key-card entry system for the standard lock and key entry already in use. The DRA ruled for landlord. Tenant appealed and lost. Tenant claimed that the new system interfered with tenant privacy, that building security wasn't being maintained, and that the replacement cost for lost or stolen key cards was excessive. But the electronic key-card system was an adequate substitute service and wasn't inconsistent with rent control regulations. The DRA listed conditions for the service substitution that protected tenants' privacy. Landlord could record key-card use only of entry to but not departure from the building. And tenant could file a complaint with the DHCR if there was a reduction in building security services.

676 Riverside Drive: DHCR Adm. Rev. Docket No. XL430009RT (4/20/12) [2-pg. doc.]