Building Directory Wasn't Properly Maintained

Twenty tenants complained of a reduction in building-wide services because the building directory either identified them incorrectly or didn't list their names. The DRA ruled for tenants. Landlord appealed, claiming that this was a minor condition and didn't warrant a rent reduction. The DHCR ruled against landlord. The failure to maintain a building directory is a decrease in required services. Having the wrong name or no name in the directory prevents a visitor from finding a tenant.

Decatur 3539 LLC: DHCR Adm. Rev. Dckt. No. RI630007RO (3/26/04) [3-pg. doc.]