Tenant Complains First-Floor Medical Office Buzzed in Visitors Without Screening

Rent-stabilized tenant complained of a reduction in building-wide services. Tenant claimed that a downstairs commercial medical office tenant treated the front entrance door as a private vestibule and gave entrance to anyone who rang the exterior doorbell without screening or identifying the visitors before buzzing them in. Tenant therefore was deprived of a securely locked front door. The DRA ruled against tenant after a DHCR inspector found no problem with the main entrance door and lock. Tenant appealed and lost. The front entrance door lock was fully functional and operated properly at the time of DHCR inspection. The DHCR noted that tenant may work with landlord on a mutually agreeable resolution as the issue was beyond the scope of the DHCR's review.

Weiss: DHCR Adm. Rev. Docket No. GP410040RT (4/19/19) [2-pg. doc.]