Landlord Didn't Try to Match Color of Tiles

Tenant complained of a reduction in services. Among other things, he complained about mismatched tiles in the building hallway. The DRA ruled for tenant and reduced his rent. Landlord appealed, claiming that this was a minor condition that didn't warrant a rent cut. The DHCR ruled against landlord. Most of the floor tiles were dark brown. In one corner they were off-white. And landlord never answered tenant's complaint to explain whether it had tried to match the tile colors. There was such a drastic difference in color that this couldn't be considered minor.

Presidential Property Services, Inc.: DHCR Adm. Rev. Dckt. No. MH230045RO (2/18/99) [2-pg. doc.]