Elevator Didn't Level Properly

Tenants complained of a reduction in building-wide services based on elevator defects. The DRA ruled for tenants and reduced their rents. Landlord appealed and lost. Landlord claimed that tenants' complaint was vague and that the elevator was in good working order. But DHCR inspection showed that the elevator didn't level properly and stopped 2.5 inches off the floor on the second, third, and sixth floors. The elevator wasn't being maintained properly, and the DRA properly reduced tenants' rents. And tenants' complaint was sufficiently specific. They claimed that the elevator malfunctioned and got stuck between floors, the door sometimes didn't open, the emergency button didn't work, and the elevator sometimes didn't move when the buttons were pressed.

101 East 116th Street: DHCR Adm. Rev. Docket No. XG430028RO (9/29/10) [3-pg. doc.]